Rawa Island Resort Sdn Bhd Personal Data Protection Policy
This Personal Data Protection Policy (“PDPA Policy”) explains the manner in which your personal information collected from or provided by you is processed, disclosed and safeguarded by Rawa Island Resort Sdn Bhd (“the Company”). The Company is committed to ensuring your personal information is protected. The Company understands and appreciates you are concerned about your privacy and about the confidentiality and security of information we may collect about you. We pledge to fully comply with the requirements of the Personal Data Protection Act 2010 (“PDPA”) which came into effect on 15th November 2013. The following discloses our information gathering and dissemination practices.
The Application of this PDPA Policy
This PDPA Policy applies to personal data and information in any form, whether electronic or written, regarding guests and other individuals who enters into transaction with us.
This PDPA Policy conveys our commitment to protect your personal information and has been adopted by all the hotel and resort properties owned, managed and/or operated by the Company or its affiliated or associated companies. References to “Rawa Island Resort”, “we”, “our” and “us” hereinafter, depending on the context, collectively refer to the Company or its affiliated or associated companies.
Our Collection of Personal Information
The term “personal data” in this PDPA Policy refers to personal information which is capable of identifying you as an individual. You can visit our website without providing any personal data or information. When we need to collect personal data from you to provide you with a particular service, we will ask you to voluntarily supply us with the information we need. Personal data may be collected for purposes including but not limited to:
Types of Personal Information We Collect
The types of personal data that we process include but not limited to:
Our Commitment to Data Security
To maintain the accuracy of your personal data, as well as preventing unauthorised access to and ensuring the correct use of your personal data, we have carried out appropriate physical, electronic and managerial measures to safeguard and secure the personal data we collect. These measures are subject to ongoing review and monitoring. Whilst we make every effort to protect your personal data, no security measures can guarantee that your personal data and information will not be subject to interference, misuse or hacking and we shall not be responsible for any loss, misuse or alteration arising as a result of such incidents.
How we use your information and whom we may disclose it to
The information that we collect about you is used to help you access the services or acquire the goods that the Company provides more easily. The Company will use reasonable endeavors to keep the information we collect from you confidential. We do not sell, rent, loan, trade or lease your personal data stored in our database to any third parties. We may disclose the personal information, other information or data we collect from you if:
Rights of Access and Correction
You have the right to request to access and correct your Personal Data in our records (subject always to exemptions provided under the PDPA or other laws). We will make every endeavour to ensure that your personal information is accurate and up to date but you are responsible for informing us about changes in your Personal Data and for ensuring that such information is accurate and current.
You have the right to:
You may request for access to or correction of your Personal Data or limit the processing thereof by submitting your written request to us via :
Personal Data Protection Officer
Rawa Island Resort Sdn Bhd
Suite 3.01, Level 3, Wisma E & C
No. 2 Lorong Dungun Kiri
Damansara Heights 50490
Kuala Lumpur, Malaysia.
Tel : +603-2095 6393
Fax : +603-2095 6390
Email : firstname.lastname@example.org
We reserve the right to impose a reasonable administrative fee for access of your Personal Data by you as permitted under the Personal Data Protection Act.
In respect of your right to access and/or correct your Personal Data, we have the right to refuse the request to access and/or make any correction to your Personal Data for the reasons permitted under the law, such as where the expense of providing access to you is disproportionate to the risk to your or another person’s privacy.
Storage of data
Choices to Limit Processing of Personal Data
The provision of your personal data to us is voluntary. If you do not provide your personal data to us, we may not be able to provide you the services which you require, may not be able to accomplish the Purpose and may not be able to communicate with you.
By providing your personal data and information to us, you are hereby deemed to have consented to us processing your personal data in the manner identified in this PDPA Policy. However, if you wish to withdraw or limit your consent, kindly notify us in writing immediately.
You have the right to limit in part or wholly any other processes of your personal data other that the Purpose it was initially given. If you wish to limit, kindly inform us immediately your request and the details on how the processing of your personal data is to be limited.
You may at any time withdraw or amend, in full or in part, your processing consent given subject always to any applicable legal restrictions, contractual conditions by contacting us at the details provided in Section 6 above. Kindly inform us immediately your request for withdrawal or amendment.
Your visit to our public website may be recorded for analysis on the number of visitors to the site and general usage patterns. Some of this information will be gathered through the use of “cookies”.
If you do not wish your Personal Data to be collected via cookies on the Websites, you may deactivate cookies by adjusting your internet settings to disable, block or deactivate cookies, by deleting your browsing history and clearing the cache from your internet browser.
Links to Third Party Website
Consequences of Refusal / Failure to Provide Personal Data
The Personal Data provided to us are wholly voluntary in nature. However should your refusal or failure to provide the Personal Data results in the following, we shall not be held liable for any of the consequences arising therefrom:
In the event of any inconsistency between the English language version of the Personal Data Protection Notice and Policy and their corresponding Bahasa Malaysia and Chinese language version, the terms in the English language version shall prevail.
Third party consent
In the event you have provided personal data of third parties (e.g. your emergency contact person, authorised representatives) to us, we rely on you to and deem that you have sufficiently obtained the prior consent of such third parties to allow us to process their personal data in relation to the Purpose and you have advised them to read our Personal Data Protection Notice and Policy.
Changes to our Personal Data Protection Policy
We may, from time to time, without prior notice to you, be required to change our Personal Data Protection Policy to comply with or be consistent with changes in the applicable law and regulations as well as our business operations or policies. As such, we encourage you to check our Personal Data Protection Policy at our website from time to time.